End User Contact Details

The redesigned Contact Details page allows the user to set multiple email address and contact numbers to be used for different purposes.

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After adding an email address or phone number it is shown in the list, next to each entry is a dropdown list with four options: None, Account Only, OTP Only, All Notifications

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These options will determine the type of messages that are sent to each address or number, for example you have 2 email addresses set, one is for All notifications, the other is for OTP messages only

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Any message that Nervepoint sends which is not an OTP message will be an Account Notification of some kind, the most common of these would be messages regarding the Account status and the amount of time until the account password expires.

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